Privacy Policy

Effective Date: November 26, 2025

Website: www.tutoronlk.com

1. Introduction

TutorOnLK (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services. By accessing www.tutoronlk.com, you acknowledge and consent to the practices described in this policy.

2. Information We Collect

We collect different types of information to provide and enhance our services:

  • Personal Information: Includes your name, email address, phone number, billing details, and account credentials.
  • Educational Information: Covers your course preferences, learning progress, and any communication with tutors.
  • Technical Information: Involves your IP address, browser type, device information, cookies, and usage data related to your interactions with our website.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and improve our tutoring services.
  • To personalize your learning experience.
  • To process payments and manage user accounts.
  • To communicate important updates, promotions, and provide customer support.
  • To maintain website security and prevent fraudulent activities.

4. Sharing of Information

We do not sell your personal data. Your information may be shared only in the following circumstances:

  • Tutors: To facilitate your learning sessions and ensure effective communication.
  • Service Providers: With third parties responsible for payment processing, website hosting, analytics, and customer support.
  • Legal Authorities: When required by law or when necessary to protect the rights and safety of our users or others.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, analyze traffic, and remember your preferences. You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are disabled.

6. Data Security

We apply industry-standard security measures to safeguard your information. While we strive to protect your data, please be aware that no method of electronic transmission or storage over the Internet can be guaranteed to be completely secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Accessing, correcting, or deleting your personal information.
  • Opting out of marketing communications.
  • Requesting the portability of your data.
  • Withdrawing your consent at any time.

8. Children’s Privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under 13 years of age.

9. Third-Party Links

Our website may contain links to external sites. Please note that we are not responsible for the privacy practices or content of those third-party websites.

10. Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted on www.tutoronlk.com with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: support@tutoronlk.com
  • Address: Colombo, Sri Lanka